(Manisha Mahar, Intern Journalist); Hyundai Motor India Ltd has announced its Hyundai service on WhatsApp. The company has said that 1.2 million customers have been added to this service on WhatsApp. Hyundai launched Hyundai Service on WhatsApp in October 2019. The purpose of this service was that the company could get every small and big information related to the service of the car in real-time. Apart from this, customers can ask their questions directly to the company’s agent.
Commenting on the feedback from customers, Hyundai Motor India Limited Director (Sales, Service, and Marketing) Tarun Garg commented, “Hyundai always tries to enhance its services, giving customers a great experience first. Our WhatsApp service, with a base of over 1.2 million customers, is a witness to the support we received. We provide customers with the experience of peace of mind through this service.
With this service, Hyundai customers can easily find service reminders, service booking, in-service updates, invoices, online payment, and 360 ° digital feedback and contactless service experience JC features on their smartphones. In addition, customers can chat directly with trained agents.
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